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Cockroach control in London
One cockroach usually means a population behind the fridge, in the boiler cupboard or in the duct shared with the rest of the block. Our cockroach control in London starts with a free inspection survey, then gel bait and dust over the two or three visits the job needs, often same day Monday to Saturday, with a written six-month guarantee, subject to the site survey.
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- DBS checked staff
- RSPH Level 2 certified
- Fully insured
- Six-month guarantee

In short
How cockroaches treatment works
Cockroach treatment works by feeding the insects rather than spraying them. Professional-use gel bait goes into the cracks, hinges and appliance voids where cockroaches hide; they eat it, return to the harbourage and die there, and the nymphs feeding on their droppings follow. Insecticidal dust reaches the ducts gel cannot. Because a German cockroach egg case hatches on average 28 days after it forms, and bait does nothing to it, the follow-up visits are timed to catch the nymphs.
Every treatment carries a written six-month guarantee, subject to the site survey. If the treated pest returns inside the six months, we come back and re-treat at no charge.
Signs to look for
Do you have a problem?
- Droppings like coarse pepper along worktop edges and in cupboard corners
- Brown, ridged egg cases behind appliances and in cracked tiling
- Shed skins near warm motors: fridges, dishwashers, ovens, the boiler
- An oily, musty smell in a kitchen with a large infestation
- Insects scattering when a light goes on; daytime sightings mean a heavy infestation
- Shiny black cockroaches near a basement, drain or bin store: the Oriental species
Not certain? Send us a photo — we identify it before you commit to anything.
Our process
What a visit involves
Survey
Free inspection: we identify German or Oriental and map every harbourage, including the boiler cupboard and any shared duct.
Preparation
Clean out cupboards, clear under the sink, fix broken tiles; the BPCA advises sealing harbourages before treatment.
Gel bait and dust
Professional-use gel at every harbourage, insecticidal dust in ducts and dead spaces, applied strictly to the HSE-authorised label.
Follow-up visits
Spaced around the 28-day egg case cycle, with sticky monitors showing where activity remains.
Proofing and sign-off
Pipe gaps sealed, report and product records issued, guarantee confirmed in writing.
Gel bait, dust or spray: how we compare cockroach treatments
The BPCA advice sheet says most cockroach treatments now rely on baits, gels or powders, and residual sprays less. A German cockroach lives in a crack behind a fridge motor; a floor spray never reaches it, while gel in the crack is eaten, carried back and shared.
- Gel bait: professional-use only, dabbed into hinges, voids and tile cracks. The mainstay of German cockroach treatment; nothing is sprayed, so the room stays in use.
- Insecticidal dust: for ducting, risers and dead spaces where gel cannot go, as the BPCA advises.
- Residual spray: for the edges of an infestation only, applied strictly to the HSE-authorised label with the room clear for the stated time.
We rotate gel baits as a matter of practice, since bait aversion is documented in German cockroach research. Oriental cockroaches in basements and bin stores get the same bait-first approach, plus proofing at the gully.
What affects the cost of cockroach control in London
The quote moves with the rooms or flats affected, how heavy the infestation is, how many visits the course needs, and whether proofing or commercial paperwork is included; the visit count, almost always two to three for German cockroaches, is the biggest single factor.
For comparison, Lewisham Council charges £186 for up to three visits and Wandsworth Council £214 for three treatments, both from 1 April 2026; Hammersmith and Fulham lists £208 for three visits and Hounslow £235 for two, at October 2026.
The inspection survey is free, the quote is fixed and written for the whole course, follow-ups included, and there is no call-out fee. Every treatment carries a written six-month guarantee, subject to the site survey.
Preparing for the visit and what happens after
Before we arrive:
- Clear and clean the cupboards, under the sink and behind any appliance you can move; the BPCA advises a thorough clean and mending broken tiles first
- No shop sprays or foggers beforehand; they scatter cockroaches away from where the gel needs to go
- Put food, pet bowls and the bin away so the bait is the only meal on offer
After the visit:
- Gel work needs no vacate time; where a residual spray is used, keep the room clear for the time the label states, typically two to four hours
- Do not wipe or wash the gel points during the course; cleaning them away is the commonest reason a treatment stalls
- Expect a few small nymphs over the following weeks: egg cases hatch on average 28 days after they form, which is what the follow-up visits are for
- Adults a week after the final visit? Call us; the guarantee covers the return
Who is responsible for cockroaches: tenants, landlords and the law
In a rented home, responsibility follows the cause. Shelter's guidance (updated 1 May 2026) says the landlord must deal with pests let in by a repair they should fix or present at move-in, and keep the home fit to live in, the duty behind the Homes (Fitness for Human Habitation) Act 2018; a tenant pays only where their own conduct caused it.
In a council or housing association block, cockroaches are a domestic hygiene hazard under the Housing Act 2004 HHSRS (domestic hygiene, pests and refuse until June 2026), and the council must act on a Category 1 hazard. Awaab's Law covers damp and mould for social landlords now, adds electrical, cold and fall hazards on 30 November 2026, and is due to reach pests in 2027; a consultation on private tenancies closes 18 December 2026. The Prevention of Damage by Pests Act 1949 covers rats and mice only.
Commercial kitchens must have adequate pest procedures under Regulation 852/2004; EHOs can serve enforcement notices without them, and a poor pest score caps the Food Hygiene Rating. See our restaurant pest control page.
Where in London we treat cockroaches
A Building Research Establishment survey found every metropolitan council reported cockroaches, that tower blocks and low-rise flats were the only housing where infestations were rated very serious, and that 81% of authorities tied them to ducted services; in one 19-storey block, gaps around pipes let cockroaches move floor to floor.
That is much of our patch: the post-war estates and mansion blocks with communal heating in Westminster and Pimlico, the estates of Camden, and the converted terraces and HMOs of Kilburn and Willesden. Basement kitchens in Soho bring Oriental cockroaches up from the drains, and in Battersea, Hammersmith, Hounslow and the TW postcodes the job is more often a single house or a takeaway.
In a block we ask the managing agent about the neighbours, since the same heated risers carry pharaoh ants.
Reviewed by Pest Stop Control's RSPH Level 2 technical team, October 2026
Accreditations
Credentials you can check
Checkatrade
Independently reviewed by verified customers after every job.
RSPH Level 2
Every technician holds the RSPH Level 2 Award in Pest Management.
Fully insured
Public liability cover for domestic and commercial premises.
Covering Central London · West London · North-West London · North London · South-West London · City of London · Westminster · Kensington & Chelsea · Camden · Islington · Hammersmith & Fulham · Haringey · Richmond upon Thames · Hounslow.
Google reviews
5.0from 55 reviews on Google
Absolutely brilliant service. They are friendly, professional, reliable and knowledgeable. We have a warehouse in an arch and it’s a constant battle, but we are definitely winning! I highly recommend.
Had cockcroach and mice issues in the house. Hashim came for 2 seperate visits and had been very efficient and proficient in identifying entry points, closing them , setting traps and doing proofing. 100% recommend
Our coffee shop was closed by council due ro rodent issue. We contacted pest stop. They came same day for emergency call out. They inspected the property did the treatment same day. They submitted detailed inspection report for compliance came for next visit and did the proofing work to close entry points. We passed the reinspection from council and opened the shop again. Big help from pest stop for quick and excellent service.
I had been struggling with a serious cockroach infestation that quickly got out of control, and it was becoming a major hygiene and health concern. After searching for a reliable and top-rated pest control company, I decided to contact Pest Stop Limited—and it turned out to be an excellent decision. From the initial inspection, their team showed a high level of professionalism and expertise. They carried out a detailed assessment of the property, identified the root cause of the infestation, and implemented a well-structured treatment plan using advanced residual insecticide solutions specifically designed for cockroach control. A special thanks to their technician, Mohammad, who was extremely polite, knowledgeable, and clearly an expert in his field. He took the time to explain the entire process, including cockroach behaviour, breeding cycles, and how their treatment targets both visible and hidden infestations. His advice on preparation, cleanliness, and prevention worked perfectly and made a noticeable difference throughout the treatment process. The treatments were carried out over multiple visits to ensure complete eradication, using industry-grade products that are both highly effective and safe. Their residual treatment created a long-lasting barrier, preventing re-infestation and ensuring the problem was dealt with at its source. The results have been outstanding—no more sightings, no more concerns. The infestation has been completely eradicated, and the peace of mind this has brought is invaluable. If you’re searching for: * Professional cockroach extermination * Reliable pest control services * Affordable and effective pest removal * Long-lasting residual treatments * Trusted local pest control experts Pest Stop Limited is the company you can rely on. Their expertise, attention to detail, and commitment to delivering real results truly set them apart. Highly recommended to anyone dealing with cockroach infestations or any pest-related issues. Five stars without hesitation.
We recently started getting bitten at home and suspected bed bugs. We contacted Pest Stop and their team quickly carried out an inspection and found a bed bugs infestation. Their technicians were very professional, knowledgeable, and explained the bed bugs treatment clearly. The bed bugs treatment was carried out quickly and effectively, and the problem was resolved in no time. We are very happy with the service and highly recommend Pest Stop to anyone dealing with a bed bugs problem or needing professional bed bugs treatment.
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Cockroaches FAQ
What customers ask before booking
How do I get rid of cockroaches in my kitchen?+
Find the harbourage, not the insect. Clean out cupboards, fix broken tiles and seal gaps, then have professional-use gel bait placed in every crack and appliance void, with dust in any duct. Expect two or three visits, spaced for the egg cases that hatch after the first.
Are there cockroaches in the UK?+
Yes. The two common pest species are the German cockroach, found in warm kitchens and heated flats, and the Oriental, which prefers cool damp basements and drains. The BPCA notes both gather around the heating ducts and boiler rooms of large centrally heated buildings.
How can I tell a German cockroach from an Oriental cockroach?+
A German cockroach is light yellowy-brown, 10 to 15 mm, with two dark stripes behind its head, and lives behind warm appliances. An Oriental is shiny black or dark mahogany, 20 to 24 mm, and found in basements, drains and bin stores. A photo before the survey helps.
How many visits does cockroach treatment take?+
Two to three for German cockroaches, the course the London councils that still treat them also run. Bait does not touch the egg case, which hatches on average 28 days after it forms with usually 30 or more nymphs, so follow-ups are timed to catch them.
How much does cockroach treatment cost in London?+
It depends on the rooms or flats affected, how heavy the infestation is, how many visits the course needs and whether proofing is included. We survey free and quote in writing for the whole course, with no call-out fee. Lewisham Council charges £186 for up to three visits from 1 April 2026.
Cockroaches in a council flat: who has to deal with them?+
Report them to your housing officer in writing. In a council or housing association block they are a domestic hygiene hazard under the Housing Act 2004 rating system, and some councils put whole blocks on a treatment programme. If nothing happens, environmental health can inspect.
Is my landlord responsible for cockroaches?+
If they got in through a repair the landlord should have made, or were already there, Shelter's guidance says the landlord must deal with them and you should not pay. You may be responsible if your own conduct caused it, which in a block with cockroaches in the ducts is rare.
Can cockroaches make you ill?+
The BPCA describes cockroaches as vectors of disease that carry the organisms which cause food poisoning, including salmonella, and they contaminate food and surfaces as they move between drains and kitchens. Research also links cockroach allergens in household dust to asthma. For symptoms, see the NHS.
Do I have to close my kitchen for a cockroach exterminator?+
Usually not. Gel bait goes into cracks and voids and nothing is sprayed into the air, so a commercial kitchen can be treated before opening or between services, Monday to Saturday. Where a residual spray is needed at the edges, the room is kept clear for the time the label states.
Why do cockroaches keep coming back after treatment?+
Three causes cover almost every case: a harbourage never found, usually in a duct or behind fitted units; a neighbouring flat never treated; or bait points cleaned away before the course finished. Nymphs hatching after a single visit look like a return but are the same population.
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